Terms & Conditions

To ensure you have an enjoyable stay with us please read our Terms & Conditions below

Check In: 3:00pm Check Out: 10:00am*

*Unless previous arrangements have been made, every attempt is made to provide guests with a late check out.

Every effort is made to accommodate you in the property originally requested. This however is subject to change without notice. In such case, every effort will be made to relocate you to a similar property of equivalent value and size.

Our property owners use professional cleaning contractors to service the property prior to your arrival - PLEASE NOTIFY US IMMEDIATELY if there are any issues with the cleanliness, damage or functionality of the property on 0419 805 465. Under consumer law, the owner must be given an opportunity to fix any issues during your stay. YOU MUST REPORT IT TO US IMMEDIATELY!!! Once you depart, you will be responsible for any damage or excess mess/rubbish that was not reported to us upon arrival or during your stay.

Please do not hang towels or clothes over balconies or gates out of respect to the neighbourhood.

PLEASE BE MINDFUL OF THE NEIGHBOURHOOD - you are in a residential area so please keep noise to an absolute minimum. Loud music and parties will not be tolerated at all. DO NOT park on grassed areas under any circumstances or block neighbours driveways or roads. You must only park in indicated parking areas, Local Councils are very strict and actively patrol the area. We are not responsible for any fines or penalty you incur during your stay.


Full payment is required at the time of booking to secure your reservation.

Tariff is per night unless otherwise indicated. Packages are per person per night above 2 people unless otherwise indicated. All prices are in Australian dollars and include GST.


Visa, Visa Debit, Mastercard or Mastercard Debit are accepted.

Direct deposit is also available upon request.

Please note a 1.5% surcharge is applied to all credit card payments.


Regrettably accidents do happen and as such we require a $250.00 bond against your credit card to be released at the end of your stay, subject to satisfactory condition of the property. Please report all breakages and damage to the accommodation and its contents to Retreats Tasmania and payment arrangements (if necessary) made prior to departure.

All of our properties are inspected for damage prior to your arrival - you and your guests are therefore responsible for any damage to our properties after your arrival and during your stay.

We have supplied for your convenience quality Linen & Towels. Please do not take them with you!

Great care has been taken in selecting our furniture and house effects. It is there for your enjoyment. Please do not remove any items from the house or move furniture around within the property. Additional charges may apply should furniture need to be returned to its original position.

Guests are responsible for the safekeeping of accommodation keys. You will be liable for damage caused when doors have to be forced open owing to the key being lost and also cost of replacement keys and locks. Only one set of keys is supplied for your stay. Please do not loose the keys or take them with you when you leave - always put them back in the key safe when you depart the property. YOU WILL BE CHARGED FOR REPLACEMENT LOCKS ON THE PROPERTY IF THE KEYS ARE LOST. This can often run into hundreds of dollars! You are responsible for the keys during your stay and on departure.

No responsibility is taken for the guest’s personal property left on the premises; however we will make every attempt to contact you should items be left behind. Cost of returning items will be at your expense.


Retreats Tasmania has a very strict No Party policy. Any behaviour deemed to be disturbing the peace will result in instant eviction from the property. The number of occupants must not exceed the original number as stated when the booking was confirmed.

Premises must be left clean and tidy and ready for immediate occupation by the next guest. Any additional cleaning required above our ‘standard cleaning hours’ will be charged to the guest from the accommodation bond. Extra fees will be charged for the removal of excess rubbish left at the property. Standard cleaning times; 2 Bedroom = 2 hours, 3 Bedroom = 3 hours, 4 Bedroom = 4 hours.

Ready to unlock your property's potential with Retreats Tasmania?